Privacy and personal data

Who is responsible for your data?

Tobtech Solutions is a Swedish sole proprietorship operated by Tobias Stenkula. We are responsible for the personal data we use for our own customer communications, support, invoicing and website.

When we handle competition data in Tempo on an organiser’s behalf, the organiser is the controller and Tobtech is the processor. This means that the organiser is responsible for why the data is used and that we handle it under our agreement with the organiser.

Contact and support

When you contact us, we process your name, contact details and the information you provide about your enquiry or support request. This may also include your organisation, affected equipment, attachments and further correspondence. We use the data to respond, provide support and follow up. Requests are handled in our support and email systems.

Required information is marked in the form. Without sufficient contact details and a description of the issue, we may not be able to help. Do not provide sensitive personal data or more information than the request requires.

When you are personally a party to a contract, we process the data necessary to prepare or perform that contract. Other business communications, such as contact with a representative of a company or association, rely on our legitimate interest in handling enquiries and customer relationships.

Customers, quotes and invoices

We process data needed to administer customers and assignments, prepare quotes and handle invoices. This may include names, organisations, contact details, billing addresses, company registration numbers or personal identity numbers where needed to identify the customer, assignment details, and invoice and payment status.

Accounted is used for invoicing and bookkeeping. When we use that service, the necessary customer and invoice data is transferred to it. This also applies to separate support assignments and invoicing without a quote.

Processing relies on a contract where you are personally a party to it, our legitimate interest in administering business relationships, and legal obligations for bookkeeping and tax.

Tempo and the connection to Equipe

Tempo helps competition organisers collect and organise participants’ music. We handle competition, class, start and athlete–horse combination details, music files and submission status. Names, email addresses and telephone numbers are used where needed to collect music and communicate with participants or other contacts.

Data may be provided by you or the organiser, or retrieved from Equipe when the organiser uses that connection. The organiser may also import a start list from a file. The data is used to match music to the correct start, follow up submissions, send information and reminders, and prepare the music for the competition.

Authorised people at the organiser and Tobtech can access the data needed for their work. The organiser’s music operator may access and download the music for the competition.

The organiser is responsible for having a legal basis for processing competition data and for informing participants. Contact the organiser if you have questions about that processing or want to exercise your rights. You can also contact us at info@tobtech.nu for help reaching the right person.

Website security and your settings

We use encrypted connections and access controls to protect data. Cloudflare helps us deliver the website and protect it against spam and abuse. This may involve processing IP addresses, timestamps, browser and device information, and other necessary security data. Processing relies on our legitimate interest in providing a secure and functioning service.

Cloudflare Turnstile is used for form security checks and may use necessary technical storage. Services requiring sign-in may also use cookies needed to keep you signed in and protect access.

Your language choice is stored in your browser for future visits. The website’s light or dark appearance follows your device setting. A temporary change of appearance is not saved for your next visit.

Optional visitor statistics and diagnostics

If you choose OK, we use Cloudflare Web Analytics for aggregate statistics about how our public pages are used and perform. This may include page URLs without query strings, browser and device information, and loading-time and performance data. Processing relies on your consent.

Statistics start only after you agree. You can choose No and still use the website. We do not use the statistics for advertising profiling, and no such statistics are collected on private pages.

Your choice is stored in a cookie for up to one year. You can change it at any time through Statistics settings in the footer. Withdrawing consent stops further measurement. It does not affect the lawfulness of processing before you withdrew consent.

Who receives the data?

We use Cloudflare to operate and secure the website, store data and files, and provide optional statistics. Resend is used for sending email and handling messages and delivery status. We use iCloud Mail with our own domain for email correspondence. Apple processes email addresses, messages and any attachments. Accounted is used for invoicing and bookkeeping.

When connected to Equipe, competition data is retrieved from Equipe at the organiser’s initiative. If you use an external remote-support service, that service’s privacy information also applies. Opening a TeamViewer link does not automatically transfer data from our form to TeamViewer.

Data may also be disclosed to authorities or advisers where required by law or needed to handle legal claims.

How long is data retained?

Contact and support data is retained while a request is being handled and afterwards when needed for continued support, an ongoing assignment or follow-up of that request. Customer and contract data is retained during the customer relationship and afterwards to the extent needed for legal obligations or legal claims.

Music files and competition data are handled under the agreement with the organiser and the needs of running and following up the competition. Deleting a music file does not in itself delete all information about its submission or the competition. Contact the organiser or us to find out what applies to a particular competition.

Bookkeeping records are retained for the period required by law. This does not mean that all emails, attachments or competition data must be retained for the same period.

Technical and delivery data is retained according to operational, troubleshooting and security needs and the relevant service’s retention terms. The cookie storing your statistics choice is retained for up to one year; this does not describe how long the statistics data is retained. Contact us for more information about the retention period for a particular type of data.

Processing outside the EU/EEA

Cloudflare, Resend and Apple may process personal data outside the EU/EEA, including in the United States. This concerns data used for website operation and security, optional visitor statistics and email.

Cloudflare’s data processing agreement provides for the EU–U.S. Data Privacy Framework for transfers covered by that framework and the EU Standard Contractual Clauses for other transfers requiring such safeguards. Resend’s data processing agreement includes the EU Standard Contractual Clauses. Apple states in its privacy policy that international transfers of data from the EEA are governed by Standard Contractual Clauses.

According to its data processing agreement, Accounted stores data in Sweden but uses Resend in the United States for email delivery. The agreement describes the safeguards for these transfers.

Further information is available in Cloudflare’s data processing agreement, Resend’s data processing agreement, Apple’s privacy policy and Accounted’s data processing agreement. Contact us at info@tobtech.nu to find out which transfers concern your data or to obtain a copy of the applicable safeguards.

Your rights and contact details

You can request access to your personal data and ask for incorrect data to be corrected. Under certain conditions, you can also request erasure, restriction of processing or your data in a portable format. You may object to processing based on legitimate interests.

You can withdraw your consent to visitor statistics at any time through Statistics settings in the footer. For competition data we handle on an organiser’s behalf, we can help you contact the responsible party.

Email info@tobtech.nu or call +46 73 044 33 40. We normally respond within one month. If the rules allow an extension, we will tell you and explain why. We may need to verify your identity. Legal obligations may prevent some data from being deleted.

Full contact and registration details are available on the Business details page.

You have the right to complain directly to the Swedish Authority for Privacy Protection, IMY. You do not need to contact us first.

Last updated

14 September 2026